We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Meet the Team
Who are we?
At Firechief®, we believe that the people make the company, which is why we’re committed to nurturing and supporting every one of our team members, who in turn do the same for our customers.
We’re Investors in People Gold award holders and have a set of cultural values that sit at the heart of all we do.
Our hardworking team drives everything we do at Firechief®, to find out more about the history of Firechief®, and how we grew to where we are today, read more on our About Us page.
We’re always looking for ways to build and grow our team, if you think you have skills that would add to the Firechief® team, have a look at our Careers page.
Meet the Team
-
Alison is responsible for delivering expert-led CPD training and coordinating industry events.
Alison Tully
Academy & Events Manager
-
Chetan oversees financial strategy, planning, and performance across the business.
Chetan Thakar
Finance Director
-
Cleo supports strategic priorities and ensures smooth day-to-day operations at the leadership level.
Cleo Faulkner
Executive Assistant - MD
-
Denisa helps to deliver a seamless customer experience through efficient support and service.
Denisa Stanciu
Customer Success Assistant
-
Dom is responsible for maintaining quality standards and managing business systems to support continuous improvement.
Dom Freckingham
Quality & System Co-ordinator
-
Euan provides expert technical guidance and support across our entire product range.
Euan Holmes
Product Support Manager
-
Ian leads the commercial strategy, driving growth through customer-focused sales and marketing initiatives.
Ian Poole
Sales & Marketing Director
-
Jess is dedicated to ensuring customers receive prompt, helpful support and a consistently excellent experience.
Jess Charles
Customer Success Assistant
-
Jo leads her team to deliver exceptional service and build long-term customer relationships.
Jo Kelly
Customer Success Manager
-
Josh oversees brand, content, and campaign strategy to drive awareness and engagement across all channels.
Josh Pollard
Marketing Manager
-
Kathy supports our customers with expert advice, efficient order management, and personalised account care.
Kathy Tew
Internal Account Manager
-
Krystal leads the development of new products and manages global sourcing to ensure quality, innovation, and supply chain efficiency.
Krystal Suffling
NPD & Sourcing Manager
-
Laurie guides the company’s strategic vision and leads the team in its mission to make the world a safer place.
Laurie Pollard
Managing Director
-
Lorraine supports the finance team with account management, credit control, and day-to-day financial operations.
Lorraine Crawshaw
Credit Control & Finance Assistant
-
Matt provides in-depth product expertise, technical training, and guidance on complex fire safety challenges.
Matt Humby
Senior Technical Consultant
-
Nick helps to shape the company’s strategic direction and drive its mission of delivering trusted, high-performance fire safety solutions.
Nick Pollard
Director
-
Paula supports the day-to-day financial operations with accuracy, efficiency, and attention to detail.
Paula Diep
Finance Assistant
-
Reg helps customers find the right fire safety solutions, providing responsive, knowledgeable support.
Reg Pollard
Internal Sales
-
Rob ensures the smooth and efficient flow of products from suppliers to customers through effective logistics and inventory management.
Rob McPherson
Supply Chain Co-ordinator
-
Sarah creates impactful digital and visual content that brings the brand to life across all platforms.
Sarah Need
Web & Graphic Designer
-
Sean oversees logistics, supply chain, and operational strategy to ensure seamless delivery and exceptional service.
Sean Hutchinson
Operations Director
Latest Team News
Congratulations 2025 Sprint 1 Culture Champion: Rob McPherson
One Team One Vision: Pizza Making at Brockleby’s
Firechief® Global Named One Of The UK’s Best Workplaces™ 2025
We’re Walking for Heart Health This February
Congratulations 2024 Sprint 3 Culture Champion: Krystal Suffling
About Us
Our hardworking team drive everything we do, to find out more about the history of Firechief®, and how we grew to where we are today, read more.
Every product we supply, fits with our ethos of quality, reliability, and high performance.
Are you interested in learning more about fire protection and how to mitigate the risk of fire? Visit our academy to learn more!
Home » About » Meet the Team Meet the Team Meet the team at Firechief®, experienced fire safety professionals dedicated to making the world a safer place. Who are we? […]
