Welcome to the Team, Rona!
We’re delighted to welcome our New Team Member, Rona, to the Firechief® Global team. Bringing with her a background in sales development and more than eight years of experience in […]
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Who are we?
At Firechief®, we believe that the people make the company, which is why we’re committed to nurturing and supporting every one of our team members, who in turn do the same for our customers.
We’re Investors in People Platinum award holders and have a set of cultural values that sit at the heart of all we do.
Our hardworking team drives everything we do at Firechief®, to find out more about the history of Firechief®, and how we grew to where we are today, read more on our About Us page.
We’re always looking for ways to build and grow our team, if you think you have skills that would add to the Firechief® team, have a look at our Careers page.
Meet the Team
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Andrea helps to deliver a seamless customer experience through efficient support and service.
Andrea Barchha
Customer Success Assistant
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Chetan oversees financial strategy, planning, and performance across the business.
Chetan Thakar
Finance Director
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Cleo supports strategic priorities and ensures smooth day-to-day operations at the leadership level.
Cleo Faulkner
Executive Assistant - MD
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Denisa works closely with our customers, offering expert guidance, smooth order handling, and attentive account support
Denisa Stanciu
Key Account Manager
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Dom is responsible for maintaining and improving the quality management system to ensure required standards are consistently met, while supporting legal compliance and overseeing supplier assurance across the supply chain.
Dom Freckingham
Quality, Compliance & Supplier Assurance Manager
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Euan provides expert technical guidance and support across our entire product range.
Euan Holmes
Product Support Manager
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Ian leads the commercial strategy, driving growth through customer-focused sales and marketing initiatives.
Ian Poole
Sales & Marketing Director
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Jess is dedicated to ensuring customers receive prompt, helpful support and a consistently excellent experience.
Jess Charles
Customer Success Assistant
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Joshua oversees our systems, keeping them running at their best and introducing improvements that make our processes more efficient and effective
Josh Pollard
Systems & Improvements Manager
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Kathy supports our customers with expert advice, efficient order management, and personalised account care.
Kathy Tew
Key Account Manager
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Krystal leads the development of new products and manages global sourcing to ensure quality, innovation, and supply chain efficiency.
Krystal Suffling
NPD & Sourcing Manager
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Laurie guides the company’s strategic vision and leads the team in its mission to make the world a safer place.
Laurie Pollard
Managing Director
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Liam plays a key role in coordinating our operations, supporting the team to ensure everything runs efficiently from order through to delivery
Liam Harper
Supply Chain & Operations Administrator
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Lorraine supports the finance team with account management, credit control, and day-to-day financial operations.
Lorraine Crawshaw
Credit Control & Finance Assistant
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Nick helps to shape the company’s strategic direction and drive its mission of delivering trusted, high-performance fire safety solutions.
Nick Pollard
Director
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Paula supports the day-to-day financial operations with accuracy, efficiency, and attention to detail.
Paula Diep
Finance Assistant
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Reg builds strong customer relationships through reliable order management, tailored support, and a proactive approach to account care. Reg also manages our specification sales process.
Reg Pollard
Key Account Manager
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Rob ensures the smooth and efficient flow of products from suppliers to customers through effective logistics and inventory management.
Rob McPherson
Supply Chain Co-ordinator
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Sarah creates impactful digital and visual content that brings the brand to life across all platforms.
Sarah Need
Web & Graphic Designer
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Sean oversees logistics, supply chain, and operational strategy to ensure seamless delivery and exceptional service.
Sean Hutchinson
Operations Director
Latest Team News
Walk in Their Boots: Firechief® Global Takes on the Rutland Water Challenge
Most people run away from danger. Firefighters run towards it. On Thursday 20th August 2026, the Firechief® Global team will be taking on the Rutland Water Challenge in aid of […]
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Welcome to the team, Kurt!
We’re delighted to welcome Kurt Matthew Barbaza to the Firechief® Global team. Bringing with him 6 years of experience in marketing, branding, social media, and digital content, Kurt joins us […]
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Denisa Stanciu Named Firechief® Culture Champion for Sprint 1 2026
Firechief® is proud to announce that our Culture Champion for Sprint 1 of 2026 is Key Account Manager, Denisa Stanciu. The Culture Champion award recognises employees who demonstrate Firechief®’s core […]
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OneTeam:OneVision – What We Learned From Buying Shoes
Three times a year, the Firechief® team steps away from the phones, the orders and the day-to-day and does something different. We call it our OneTeam:OneVision day. It is a […]
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Supporting the People Who Protect Us: Firechief® Partners with the Fire Fighters Charity
Supporting the People Who Protect Us: Firechief® Partners with the Fire Fighters Charity At Firechief®, fire safety is not just what we do — it is why we exist. For […]
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About Us
Our hardworking team drive everything we do, to find out more about the history of Firechief®, and how we grew to where we are today, read more.
Every product we supply, fits with our ethos of quality, reliability, and high performance.
Are you interested in learning more about fire protection and how to mitigate the risk of fire? Visit our academy to learn more!