Firechief® Fire Extinguishers - Limited Warranty
This warranty is given by the manufacturer Firechief Global, a trading entity of Sentura Group Ltd ("we, us or our"), registered address at 3 Lands End Way, Oakham, Rutland LE15 6RB to the person originally buying the goods ("you or your") from us or our approved distributor. This warranty is applicable to the fire extinguishers in the Firechief Professional range purchased in the United Kingdom.
WHAT IS COVERED:
We guarantee the product to be free from defects in materials and workmanship when sold and from the date of its first purchase for a period of five (5) years ("Warranty Period"). The Warranty Period extends 5 years from the date of purchase up to, but exclusive of, the first extended service due after 5 years where relevant. If the product becomes defective within the Warranty Period, we will exchange or repair the product, at our own discretion, free of charge. In the event that an exact like for like replacement is not available, we may exchange it for an item of equal or superior specification or issue a refund for the product. We will not cover the cost of installation of replacement components supplied as replacements under this warranty.
HOW TO OBTAIN SERVICE:
Any claim must be supported by a proof of purchase (original sales receipt or invoice clearly showing the item). The date of purchase must be stated legibly, without deletions or changes. This warranty does not apply if the product type or serial number or date of its production has been altered, deleted, removed or is illegible. If you need to make a claim, please return the product to the point of purchase in the first instance within 14 days of discovery of the defect.
IMPORTANT NOTE:
To be covered by our warranty, the fire extinguisher MUST be installed, commissioned and maintained by a competent person in accordance with the manufacturer's Maintenance and Service Information provided with the product and BS 5306 (parts 3 & 8), the service label being legible and clearly showing the service history.
THIS WARRANTY DOES NOT COVER:
- any accidental or deliberate damage. This may include damage resulting from fire, accident, pets, the product being dropped, liquids, flooding, vibrations, excessive heat or cold (beyond the given service temperature range), lightning, transportation.
- damage considered to be normal wear and tear such as scratches and dents where the function of the product is unaffected.
- the use of parts or accessories not provided by us, or any installation, repairs, alternations, servicing, adjustments, or modifications made by the customer, or a person not authorised by us.
- other causes not attributable to manufacturing defects of the product, including the product being used incorrectly, negligently, or not for its intended purpose, failure to protect or store the product appropriately, or in connection with any external devices causing damage to the product.
LIMITATION ON LIABILITY:
We do not accept responsibility for loss or damage to property, human life or injury when the product is used and we do not give guarantee, or warranty, or suggest, or imply that the product will extinguish all fires, regardless of fire type or origin. To the extent not prohibited by law, this product warranty is exclusive and in lieu of all other warranties. Except for the express warranties contained in this product warranty statement and to the extent not prohibited by law, we disclaim all other warranties. To the extent such warranties cannot be disclaimed under the laws of your jurisdiction, we limit the duration of such warranties to the duration of the warranty period.
Our responsibility for defective goods is limited to repair or replacement of the products. The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty or any other warranty which may be applicable under the laws of your jurisdiction. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect.
Our guarantee is in addition to and does not affect your statutory rights or any other rights under legislation governing the sale of consumer goods.
Firechief® Home & Leisure - Limited Warranty
This warranty is given by the manufacturer Firechief Global, a trading entity of Sentura Group Ltd ("we, us or our"), registered office at 3 Lands End Way, Oakham, Rutland LE15 6RB to the person originally buying the goods ("you or your") from us or our approved distributor. This warranty is applicable to the fire safety products included in the Firechief Home & Leisure range purchased in the United Kingdom as follows:
| Product code | Product description | Guarantee |
|---|---|---|
| FAP1/RETAIL | Firechief® 1kg Powder Extinguisher | 5 Year Guarantee |
| FAP2/RETAIL | Firechief® 2kg Powder Extinguisher | 5 Year Guarantee |
| FDPA-B | Firechief® 600g BC Powder Aerosol Extinguisher | 5 Year Guarantee |
| FLE500 | Firechief® 500ml Lith-Ex Extinguisher | 5 Year Guarantee |
| BPW1/K40/RETAIL | Firechief® White Rigid Case Fire Blanket | 5 Year Guarantee |
| SVB1/K40/RETAIL | Firechief® Soft Pack Fire Blanket | 5 Year Guarantee |
| FHSP1 | Firechief® Home & Travel Safety Pack | 5 Year Guarantee (except First Aid Kit) |
| FAE500 | Firechief® FlameBuster 500ml Aerosol Extinguisher | 3 Year Guarantee |
| FAE750 | Firechief® FlameBuster 750ml Aerosol Extinguisher | 3 Year Guarantee |
| FEL430 | Firechief® 2 Storey Fire Escape Ladder | 1 Year Guarantee |
| FEL730 | Firechief® 3 Storey Fire Escape Ladder | 1 Year Guarantee |
| LFH1 | Firechief® Emergency Hammer | 1 Year Guarantee |
WHAT IS COVERED:
We guarantee the products in the Firechief Home & Leisure range to be free from defects in materials and workmanship when sold and from the date of its first purchase for a period of five (5) years in the case of a fire extinguisher and for a period of 12 (twelve) months for all other Home & Leisure range products unless specified otherwise ("Warranty Period"). If the product becomes defective within the Warranty Period, we will exchange or repair the product, at our own discretion, free of charge. In the event that an exact like for like replacement is not available, we may exchange it for an item of equal or superior specification or issue a refund for the product.
HOW TO OBTAIN SERVICE:
Any claim must be supported by a proof of purchase (original sales receipt or invoice clearly showing the item). The date of purchase must be stated legibly, without deletions or changes. This warranty does not apply if the product type or serial number or date of its production has been altered, deleted, removed or is illegible. If you need to make a claim, please return the product to the point of purchase.
THIS WARRANTY DOES NOT COVER:
- any accidental or deliberate damage. This may include damage resulting from fire, accident, pets, the product being dropped, liquids, flooding, vibrations, excessive heat, lightning, transportation.
- damage considered to be normal wear and tear such as scratches and dents where the function of the product is unaffected.
- the use of parts or accessories not provided by us, or any installation, repairs, alternations, servicing, adjustments, or modifications made by the customer, or a person not authorised by us.
- other causes not attributable to manufacturing defects of the product, including the product being used incorrectly or negligently, failure to protect or store the product appropriately, or in connection with any external devices causing damage to the product.
LIMITATION ON LIABILITY:
We do not accept responsibility for loss or damage to property, human life or injury when the product is used and we do not give guarantee, or warranty, or suggest, or imply that in the case of fire extinguishers, the product will extinguish all fires, regardless of fire type or origin. All products should be used only for their intended purpose. To the extent not prohibited by law, this product warranty is exclusive and in lieu of all other warranties. Except for the express warranties contained in this product warranty statement and to the extent not prohibited by law, we disclaim all other warranties. To the extent such warranties cannot be disclaimed under the laws of your jurisdiction, we limit the duration of such warranties to the duration of the warranty period.
Our responsibility for defective goods is limited to repair or replacement of the products. The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty or any other warranty which may be applicable under the laws of your jurisdiction. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect.
Our guarantee is in addition to and does not affect your statutory rights or any other rights under legislation governing the sale of consumer goods.