We’re delighted to welcome Natalie McPherson to the Firechief® Customer Success team.

With a rich background in customer service across various sectors, Natalie's passion for solving problems and helping customers makes her a perfect fit for the Firechief® team.

Natalie is looking forward to expanding her knowledge of the full Firechief® product range, and building strong relationships with customers as she advises them on the best fire safety solutions for their requirements.

One vital piece of fire safety advice that Natalie would like everyone to know is:

🔌 Be aware of the risks associated with charging your battery-powered devices!

Outside of work, Natalie enjoys music and cooking, especially outdoor cooking sessions with her family!

In 3 words, Natalie describes herself as:

🤝 Loyal

💖 Kind

😊 Empathetic

Welcome to the team, Natalie. We're excited to see how your passion for customer service will help Firechief® make a difference in people's lives through innovative fire safety solutions!